1. Q: What certificate do KDTRUSS have?
A: CE,TUV certification and EN1090.
2. Q: What is the terms of payment?
A: We accept Bank Transfer, Western Union or Paypal.
By T/T, 30% of invoice value as deposit, 70% balance paid before shipment.and some others.
3. Q: Where is the loading port?
A: Port Huangpu in Guangzhou or Ports in Shenzhen.
4. Q: Where is your factory located? How can I visit there?
A: Our factory is located in Foshan. Near Guangzhou sounth rail way station. Contact with us, if you want to visit TECHTRUSS. We warmly welcome you! and can pick up you in anytime.
5. Q: How does your factory do regarding quality control?
A: We control products quality under the instruction of national standards.
6. Q: What is your packaging?
A: Air bubble film or Carton or flight case.
7. Q: How long the deliver time?
A: General it is about 10-15 days.
8. Q: What is your after-sales service?
A: Free parts provided once broken within one year.
9. Q: Do KDTRUSS accept OEM order?
A: Yes, we welcome OEM order as well.
10. Q: Do KDTRUSS accept customized logo order?
A: Yes, we can make logo on the truss for clients..